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Welcome to the AREP Support Page

Click below to view some of the commonly asked questions and answers on accessing online courses.

For the best experience, please use one of the following browsers:
Microsoft Edge; Google Chrome or Mozilla Firefox (Internet Explorer is no longer supported)

If you experience slower than normal course playback, try the following to increase the speed:

  • Close all other browsers, tabs, and applications.
  • Disconnect any open VPN connections.
  • Contact your Internet Service Provider (ISP) to troubleshoot internet speeds.

Pop up blockers should be disabled for the Advanced Renal Education program in order to play courses. If you experience a course that won’t play, please check your pop up blocker and allow pop ups for the AREP site then try again.

For additional help, you may submit a support ticket:

Enter your ticket details below. If you are reporting a problem, please remember to provide as much information that is relevant to the issue as possible.

File types supported for upload include jpg, png, pdf, doc and docx.


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